Tourism Information Associate; PT - Department of Economic Development​/Tourism

Tourism Information Associate

Pay Range (Grade): $16.52 (Y100)

Other Compensation Offered:
Overtime

Employment Type:

Contractual, 22 hours per week

Organization:
Economic Development - Tourism

Location:

Carroll County Visitor Center

Reports to:

Tourism Manager

Classification:
Non-Exempt (42006)

As a Tourism Information Associate, you will serve as a point of contact at the Carroll County Visitors Center, providing information to visitors and maintaining an up-to-date registry and brochure supply of local tourism opportunities in Carroll County. Reporting to the Tourism Manager, you will compile records, organize information, and prepare packets for distribution. The work you do will connect visitors with local tourism opportunities.

• Act as a point of contact for the Visitors Center, answering phone calls and providing information to visitors.
• Maintain logbook and keep an up-to-date visitor registry that can be converted to a mailing list.
• Acquire and maintain informational materials related to local tourism opportunities.
• Respond to requests and assemble packets of literature on Carroll County for distribution.
• File documents and maintain paper and computer records management/file systems.
• Prepare packets for tour groups. Perform tour guide responsibilities, as needed.
• Provide support and assistance with special events.
• Complete assigned work in a timely fashion. Accept feedback.
• Demonstrate an ability to collaborate and a willingness to learn. Participate in a supportive work environment.
• Exhibit integrity, ethics, and fiscal responsibility.

Your Skills

• Marketing (Introductory)
• Local Area Tourism Industry (Introductory)
• Verbal and Written Communication (Introductory)
• Microsoft Office Suite (Introductory)

Your Strengths

• Service Excellence
• Decision Making
• Collaborating with Others
• Attention to Detail
• Digital Literacy
• Professionalism
• Fostering Communication Information Management
• Safety Focus

Education and Experience

• High school diploma or general education diploma (GED)
• Up to one year of related experience
• A comparable amount of education and experience may be substituted for the minimum requirement.

Required Licenses and Certifications

• Valid driver's license

Additional Information

• Requires criminal background check as condition of employment.
• Flexible work schedule including evenings, weekends, and holidays.

Carroll County Government is an Equal Opportunity Employer. The County Commissioners of Carroll County recognize the rights of all people, including County employees, to equal opportunity. Discrimination against County employees on the basis of race, color, religion, age, gender, national origin, sexual orientation, marital status, physical or mental disability is strictly prohibited. The Americans with Disabilities Act, Titles I and II, applies to County government employment.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.