Credit Coordinator

Company Description

Performance Food service, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick‑service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers – providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Under direct supervision, performs a wide variety of credit and collection functions. Following established guidelines, takes action to recover delinquent accounts. Gathers, compiles, and maintains basic credit information. Contacts customers regarding delinquent payments and prepares reports reflecting status of credit and collection activity. Exercises considerable discretion in collection activities but must obtain internal approvals as defined. Communicates and interacts with customers, vendors and co‑workers professionally ensuring questions are answered accurately and in a timely manner.

Functions as a team member within the department and organization, as required, and performs any duty assigned to best serve the company.

• Process customer applications including investigation and electronic document organization and storage
• Review accounts for proper payments, identify potential credit problems, minimize debt exposure to company and per PFG Financial policy propose changes to credit terms based on performance
• Analyze and interpret numerical data and perform financial analysis
• Assist in reconciling accounts
• Manage new accounts with company credit guidelines
• Communicate with drivers on collection/drop decisions and credits on account (approve/deny charges on Collect On Delivery (COD) customers and monitor on cash customers)
• Perform other related duties as assigned

for Benefits Information

High School Diploma/GED or Equivalent Experience

6-12 months Accounting, collections accounting admin support or related area

High School Diploma/GED or Equivalent Experience

1-2 years Accounting, collections accounting admin support or related area

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please review the following links to policy documents: EEO Policy, "EEO is the Law" poster and supplement, and Pay Transparency Policy Statement.