Dispatch​/Communications Officer

Position: Dispatch/Communications Officer - McDaniel College
Job Description:

Reporting to the Support Services Supervisor and the shift supervising Sergeant, the Dispatch/Communications Officer is responsible for providing dispatch, community interface and emergency response. Some secretarial/data entry support to the department is provided as possible around dispatch duties.

Key Responsibilities

* Dispatch officers and coordinate responses to calls for service and emergencies

* Monitor and respond to campus-wide security, fire, and alarm systems

* Serve as the initial point of contact for visitors, callers, and community inquiries

* Maintain accurate dispatch logs and track officer activity

* Liaise with local police, fire, EMS, and other external agencies during routine and emergency situations

* Provide directions and guidance to responding agencies

* Support community services such as parking permit registration and lost & found tracking

Requirements:

* Must have good organizational skills, excellent oral and written communication skills, and the ability to interact effectively with students, faculty, staff and community.

* Must be self-motivated, dependable, multitasked and work with little supervision.

* Working knowledge of Windows basic productivity software such as word processing, excel, spreadsheet, data base, browser, and e-mail.

Additional Information:

McDaniel College, in compliance with federal and state laws and regulations, does not discriminate in the recruitment, admission, and employment of students, faculty, and staff in the operation of any of its educational programs and activities. McDaniel College will not tolerate any discrimination or harassment on the basis of any protected status including protective hairstyle, race, religion, color, ancestry or national origin, disability, age, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, military status, genetic information, marital status, veteran's status, or any other actual or perceived legally protected characteristics.

Application Instructions:

For a complete job description including essential responsibilities and to apply, please visit the college's employment webpage. Completed applications must include a cover letter addressing position qualifications and related experience, resume, and the names and contact information of three professional references. Review of applications will begin immediately. The position will be open until filled.