Vehicle Upgrade Specialist | Heritage Honda Westminster

Job Description Are you a people person with a knack for building relationships? Heritage Honda Westminster is looking for a motivated, customer-focused team member to serve as the liaison between our Service and Sales departments. In this role, you ll help customers explore the value of their current vehicle, discuss trade-in opportunities, and identify when upgrading to a new vehicle makes sense.

Experience Everything Mile One has to

Offer:

• Competitive compensation
• Monday – Friday Work Schedule
• Great opportunities for advancement
• Positive, success-driven work environment

Our Mile One Employee Advantage:
Mile One believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. Mile One offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace. Mile One Employee Advantage includes health and financial benefits, and training and mentoring.

We also offer an Employee Purchase Program, the Mile One Support Fund: by Employees, for Employees, the Next Mile Scholarship Program, an Employee Assistance Program and more.

• Engage with service customers to discuss selling or trading current vehicle
• Prepare competitive trade-in and purchase offers for customers to review with their service paperwork
• Review vehicle equity positions and present upgrade opportunities when applicable
• Follow up with customers after their visit to answer questions, discuss their offer and assist those ready to move forward
• Work closely with both the Service and Sales team to create a seamless customer-focused experience

• High school diploma or GED; associate s or bachelor s degree, preferred
• Valid driver s license
• Minimum 2 years of sales experience; consumer-to-consumer experience, preferred
• Strong negotiation, problem-solving, and presentation skills
• Basic MS Office knowledge; computer software, internet proficiency, and general mathematics skills

Mile One Autogroup is an equal opportunity employer, and we maintain a drug-free work environment. By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.

HEGE
123 New Sales Salary Range $65,000.00 - $85,000.00

Heritage Honda Westminster Post Internally and Externally Zip Code 21157

Mile One Autogroup represents 67 franchises with 25 automotive brands and operates 54 service centers in Delaware, Maryland, Missouri, Pennsylvania, North Carolina and Virginia. Its portfolio includes the Hall, Heritage, Herb Gordon, Annapolis, Motor World and Plaza Motors divisions. We are the largest automotive sales and service network in the region with our corporate office located in Towson, Maryland. We believe taking care of our employees is the most important step in creating a positive workplace and a successful company.

Mile One is dedicated to meeting the needs of our employees and then exceeding them by providing opportunities for career growth, outstanding benefits, competitive salaries and a culture designed to allow you to be your best. We are always seeking talented and motivated individuals who want to begin an exciting and rewarding career in a growing company.