Aircraft on Ground (AOG) Technician

Take-off with Pilatus! We are seeking an Aircraft on Ground Technician to support mobile maintenance operations across our service center network in Chamblee, GA;
Rock Hill, SC;
Sarasota, FL; or Westminster, MD. Responsibility for responding to Aircraft on Ground events, performing field maintenance and troubleshooting, and supporting return-to-service activities in fast-paced customer environments.

• Response to Aircraft on Ground events on a 24/7 on-call basis, including travel to customer locations for maintenance support
• Performance of inspections, troubleshooting, repair, and maintenance activities on Pilatus PC-12 and PC-24 aircraft in field environments
• Independent troubleshooting, fault isolation, corrective maintenance, and return-to-service support in time-sensitive situations
• Compliance with FAA regulations, approved technical data, repair station procedures, and safety requirements during all maintenance activities
• Coordination with maintenance support teams regarding technical findings, operational status, tooling requirements, and parts needs throughout Aircraft on Ground events
• Documentation of maintenance performed, discrepancies identified, corrective actions taken, and parts usage in maintenance records and work orders
• Performance of operational checks, functional testing, and ground runs to verify aircraft system functionality and return-to-service readiness
• Maintenance of assigned tools, equipment, and mobile maintenance resources to support operational readiness
• Professional representation of the organization during customer interactions and field support activities
• Support of continuous improvement initiatives related to Aircraft on Ground response operations and field maintenance processes

• High school diploma or GED required; FAA Airframe and Powerplant certificate required
• Minimum 3-5 years of aircraft maintenance experience, including independent troubleshooting and repair of turbine aircraft systems;
  Pilatus PC-12/PC-24 experience preferred
• Strong knowledge of aircraft systems including airframe, engine, avionics, electrical, and hydraulic systems, along with return-to-service procedures and field maintenance practices
• Proficiency with electronic maintenance records, work orders, technical documentation, and Microsoft Office applications
• Strong troubleshooting, communication, decision-making, and problem-solving skills with the ability to work independently in customer-facing environments
• High level of accountability, professionalism, urgency, and commitment to safety, quality, travel flexibility, and irregular work schedules in support of Aircraft on Ground operations

• 11 paid holidays a year, plus 15 days of paid vacation time, and 6 days of paid sick/personal time to start with an increase to 20 days of paid vacation time after 5 years with Pilatus
• 90% of medical, dental, and vision premiums paid for single coverage and 80% for family coverage, averaging $9, 600 annually
• Monthly health savings account (HSA) contributions totaling $2, 250 for single coverage and $3, 000 for family coverage annually
• 401(k) retirement plan matching up to 6%
• Life and long-term disability insurance premiums paid in full
• Tuition assistance available annually after the first year
• The pay range for this position is $34 - $46 per hour depending on experience. Pay rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data