Relationship Banker - Chicago Suburban SW Market

Responsibilities

• Engage clients in the lobby to educate and assist with transactions through self‑service resources such as mobile banking, online banking, or ATM.
• Accurately and efficiently process cash transactions.
• Conduct in‑depth conversations with clients to understand financial priorities and connect them to appropriate solutions.
• Execute the bank's risk culture and strive for operational excellence.
• Build relationships with clients to meet financial needs.
• Follow established processes and guidelines to act in the best interest of clients and the bank, adhering to all applicable laws and regulations.
• Grow business knowledge and network by partnering with small‑business, lending, and investment experts.
• Manage financial center traffic, appointments, and outbound calls.
• Drive the client experience and manage cash responsibilities.

• Enthusiastic, highly motivated self‑starter with strong work ethic and intense focus on results.
• Collaborative and effective at building strong relationships.
• Passionate, committed, and driven to improve clients' financial lives.
• Confident in identifying solutions for new and existing clients.
• Excellent communication skills and comfort engaging all clients.
• Ability to learn and adapt to new technology platforms.
• Confident in educating clients on self‑service banking transactions.
• Strong critical‑thinking and problem‑solving skills.
• Adherence to processes, guidelines, laws, and regulations.
• Efficient time and capacity management.
• Focus on results while acting in the best interest of the client.
• Availability to work weekends and/or extended hours, including being scheduled at any nearby location.

• Experience in financial services and knowledge of industry products and solutions.
• At least one year of successful sales experience in a salary‑plus‑incentive environment with individual sales goals.
• At least six months of cash‑handling experience.
• Associate’s or bachelor’s degree in business management, business administration, finance, or related field.

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience
• Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

High School Diploma / GED / Secondary School or equivalent

1st shift (United States of America)
Hours per week: 40

Hourly pay: $25.00 – $26.77, determined based on experience, education, and skill set. This role is compensated with a base salary and is not incentive eligible. Benefits eligible. Includes industry‑leading benefits, paid time off, resources and support for physical, emotional, and financial well‑being.