Warehouse Manager

Warehouse Operations Manager

Salary: $65,000-$75,000, commensurate with experience

Location:

On-site, Weston, MA

Weston Table is seeking a detail-oriented and proactive Warehouse Operations Manager to join our team in Weston, MA. This role supervises a team of five (two receiving associates, two shipping associates, and one flex associate) and is central to our daily operations.

The ideal candidate is an exceptionally organized, hardworking leader with a positive, goal-oriented mindset and a proven ability to motivate teams, implement operational discipline, and improve warehouse efficiency. You will own the end-to-end receiving to fulfillment process, ensuring every item that arrives is accounted for, in perfect condition, and correctly reflected in our systems so guests have a seamless online shopping and delivery experience.

• Lead, coach, and manage warehouse staff across receiving and shipping functions
• Work directly alongside the warehouse team in daily operations and fulfillment activities
• Assign daily responsibilities and ensure accountability across all warehouse operations
• Monitor work quality, productivity, and adherence to company standards
• Conduct performance reviews and provide constructive feedback and development plans
• Communicate operational goals, challenges, and recommendations to senior management
• Foster a collaborative, professional, and solutions-driven work environment

• Receive and process all incoming inventory into the warehouse management system accurately and on time
• Personally assist with receiving, inspection, organization, and inventory placement as needed
• Log incoming deliveries accurately; inspect goods upon arrival for accuracy and condition
• Communicate damaged or missing goods directly with vendors; report discrepancies and track replacements through to resolution
• Maintain organized, up-to-date records of all purchase orders, receipts, and vendor correspondence
• Create purchase orders and manage receipt of goods against purchase orders
• Coordinate repackaging or protective packaging when necessary
• Lead and manage cycle counting to ensure ongoing inventory accuracy
• Organize warehouse storage locations to ensure inventory accuracy and accessibility
• Develop and refine receiving procedures and documentation standards
• Coordinate with internal teams (buying, fulfillment, customer service) to flag delays or shortages proactively

• Ensure all pick, pack, and ship processes are completed accurately and on schedule
• Work alongside the shipping team to maintain workflow efficiency and accuracy
• Coordinate freight shipment quotes and ensure timely pickup of shipments
• Ensure timely order fulfillment by helping the team prioritize orders
• Assist the warehouse team with any order issues, including inventory or photo discrepancies
• Review and communicate outstanding order issues with the management team
• Maintain high standards for packaging to ensure safe transit and customer satisfaction
• Monitor shipping supply inventory, including boxes and packing materials
• Ensure shipping SOPs are consistently followed by all team members
• Identify and resolve fulfillment issues proactively
• Ensure all returns are processed accurately and in a timely manner

• Ensure all warehouse SOPs are consistently followed and maintained
• Implement operational processes, reporting systems, and workflow improvements
• Analyze warehouse performance and provide recommendations to improve efficiency, accuracy, and productivity
• Track operational metrics and share results with senior leadership

• 3+ years of proven warehouse leadership, receiving, or operations management experience
• Experience supervising teams in receiving, shipping, or fulfillment environments
• Strong proficiency with warehouse management or inventory software; experience with Shopify or SKU Labs is a plus
• Excellent attention to detail and comfort working with numbers, data, and purchase orders
• Clear and confident communicator — comfortable corresponding with vendors via email and phone
• Strong organizational and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment
• Demonstrated ability to motivate teams and drive accountability
• Professional demeanor with strong attention to detail and operational discipline
• Willingness to work hands-on in all areas of warehouse operations daily
• Must be able to lift and carry up to 50 lbs and remain physically active throughout the workday; these are essential functions of this role
• A collaborative, problem-solving mindset and a high sense of ownership

Weston Table values craftsmanship, precision, teamwork, and operational excellence. This role is ideal for a leader who takes pride in creating structure, driving efficiency, and working side by side with the team to achieve a consistently high standard of execution across all warehouse operations.