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Customer Care Specialist: Service & Solutions Advocate
Job in
Westport, Fairfield County, Connecticut, 06889, USA
Listed on 2026-09-01
Listing for:
Gault Family Co
Full Time
position Listed on 2026-09-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual
Job Description & How to Apply Below
Gault Family Companies (Gault Energy, Quinoco, Rural Fuels) is seeking a Customer Service Representative to handle inbound and outbound calls with a focus on service excellence and customer advocacy. You will navigate customer accounts in Cargas and GP, resolve inquiries, and balance service with sales opportunities.
Responsibilities include scheduling deliveries, prioritizing requests, and educating customers on services while supporting retention and adherence to SOPs.
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