Concierge Residence at Westport

Position: Concierge The Residence at Westport
If you have been looking for a career that loves you back... This is the one!

LCB Senior Living is hiring a part-time Concierge at The Residence ly today for immediate consideration!
** PART-TIME: includes at least one weekend day/week
** Wage band: $20.50 - $23.00 per hour based on years of experience!

What We Offer:

Full-Time Associates:
Great benefits starting from Day One!

Health Vision Dental
401k Paid Time Off Holiday Pay Part-Time Associates (24- 29 hours):

Paid Time Off Holiday Pay Work with an Amazing Team!

Possibility for tuition reimbursement

Rewarding role working with seniors

The Process Owner of the Emerald Suites Program, the luxury living neighborhood of the community. Represents the residence in a professional, pleasant, courteous and accommodating manner to the community and general public, specially to the residents residing in the Emerald Suites of the community. Responsible for meeting and greeting all visitors to the residence and directing them to the appropriate person/area.

Directs all incoming telephone calls to the appropriate party and performs and directs all the other duties essential to the Emerald Suites Program.

Essential Functions,

Duties and Responsibilities:

The essential duties and responsibilities described below are representative of those an associate encounters while performing the basic functions of this position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position.

Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community.

Have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals.

Perform all duties and responsibilities with a positive attitude.

Welcome residents upon move in and maintain daily contact

Act as the point of reference for residents who need assistance or information and attend to their wishes and requirements

Understand residents needs and provide them with personalized solutions by suggesting activities and services provided by the community

Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations

Arrange and accompany as needed to event, excursions, transportation etc. upon request from concierge level residents.

Answer the phone and make reservations, take and distribute messages or mail and redirect calls

Work closely with all other department heads as well as provide engagement, apartment management ETC.Respond to complaints and find the appropriate solution

Ensure the Concierge floor has appropriate look and feel (i.e. Fresh flowers, beverages etc.)LCB’s Non-Discrimination Policy:

LCB, including its managed care communities, is an Equal Opportunity Employer. Recruitment and employment opportunities at LCB are based upon one’s qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to legally protected characteristics, including race, religion, sex (including sexual orientation and transgender status), pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, or genetic information.

This policy to provide equal opportunity encompasses all phases of employment, including recruitment, hiring, selection, job assignment, promotions, transfers, compensation, discipline, termination, layoff,…