Sales Associate, Part Time - Westport, CT

Job Category: Retail/Outlet - Non-Management

Requisition Number: SALES
01272

Reports To: Captain (Store Manager)/First Mate (Assistant Manager)/Second Mate (Part time Manager)

Locations: CT Retail Westport, 90 Main St, Westport, Town of, CT 06880, USA

Overview: Responsible for assisting the management team in driving sales through exceptional customer service. Ensures the customer experience, supports our brand promise (“Every Day Should Feel This Good”) and makes service a top priority.

• Responsible for meeting goals/measures.
• Develops and maintains relationships with top customers.
• Supports in-store event sourcing and execution.

• Ensures the store reflects Shep & Ian’s vision of “Every Day Should Feel This Good” through “Hosting the Party.”
• Leads the store in email capture and educates new associates on best practices.
• Ensures the customer wish list is always current and customers are notified when product arrives.

• Assists with training new associates.
• Helps foster a welcoming, fun, encouraging and energetic crew and customer environment.
• Assists in recruiting and referring top talent for the store’s teams.
• Supports store and team‑building activities with the management team.

• Maintains loss prevention awareness at all times.
• Helps maintain a clean and tidy store environment.
• Maintains merchandising as it pertains to company standards, current compass (floor set), and brand initiatives.
• Contributes to weekly product feedback.

• Strong interpersonal communication and customer service skills.
• Team focused, confident, and professional.
• Creative, adaptable, entrepreneurial and driven by integrity.
• Ability to perform effective selling techniques to achieve sale and repeat business.
• Ability to work a flexible schedule including holidays, overnights, weekends.
• A passion for making people happy.
• Excited to help recruit, train, motivate, and inspire as a large part of day‑to‑day responsibilities.
• Accuracy and attention to detail.
• Ability to effectively receive and communicate feedback.
• Positive outlook.