Terrain Sales Associate – Decor

• Exceeds customer expectations by building genuine, long lasting relationships through personalized attention; actively shares details to promote terrain's unique events
• Shares product knowledge, new arrivals, and current trends to inform the customer and inspire their indoor and outdoor spaces
• Delivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer interaction
• Contributes to the store by being positive, respectful, and helpful to others
• Actively participates in daily meetings and projects; exhibits strong understanding of home and garden style that is reflective of the terrain brand
• Takes initiative and works productively with the team to achieve common, collaborative goals
• Upholds visual and operational standards while keeping the focus on the customer; supports team members across departments to maintain product standards and inspirational displays
• Assists leadership team in receiving and placing new product; supports customer in-store, curbside, and local delivery
• Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

• Terrain brand fan
• Experience in customer service
• Basic knowledge of home décor trends & gardening
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Demonstrates strong customer service skills and a deep understanding of home décor trends and gardening, while effectively collaborating with team members to enhance the customer shopping experience. Upholds operational standards and safety protocols to support store profitability.

• Customer Service Experience
• Home Décor Knowledge
• Gardening Knowledge
• Team Collaboration
• Flexible Work Hours

• Positive Attitude
• Respectfulness
• Initiative
• Helpfulness

• Terrain Brand
• Visual Standards
• Operational Standards
• Inventory Accuracy
• Product Loss Reduction