Field Operations Specialist - Westchester, North & West Connecticut

GLOBAL OPS provides unparalleled experience in tailoring security threat mitigation solutions to governmental, organizational, educational, corporate, and individual entities. Led by veterans of the Israel Security Agency and Israeli Ministry of Defense,
GLOBAL OPS offers comprehensive solutions that integrate seamlessly with existing facility needs and budget concerns while ensuring that daily operations continue uninterrupted. Since our founding in 2009, we have implemented security solutions throughout hundreds of institutions throughout the United States.

Location: Westchester, North New Jersey & West Connecticut (back up to Long Island & Queens)

Work Setting: Field-Based (Multi-Site)
Schedule: Tuesday to Saturday (50 hours workweek in the field; with flexible coverage requirements)
Compensation:

Unarmed: $62,400 annually

Armed: $76,700 annually (must possess valid NYS Armed Guard License, NJ SORA, and Unrestricted Carry Permit)

The Field Operations Specialist (the "FOS") serves as a critical operational stabilizer within GLOBAL OPS’ Field Management structure. This is a high-responsibility, field-based role designed to ensure coverage continuity, site familiarity, and real-time operational support across assigned regions.

This role is not a traditional supervisory position. Instead, it is focused on operational excellence, rapid response, site presence, and quality assurance across multiple locations.

The FOS plays a key role in supporting Managers of Field Operations and the Director of Security Operations by ensuring that field operations run smoothly, consistently, and professionally.

This role is structured as a developmental pathway into formal field management leadership.

Provide on-site coverage in response to call-outs, absences, and urgent staffing needs

Float between multiple client locations within assigned region

Maintain operational continuity during scheduling gaps

Develop working knowledge of all assigned sites, including post orders and client expectations

Conduct regular site visits and walkthroughs

Perform perimeter checks and site checks

Identify operational inconsistencies and elevate appropriately

Respond to urgent field incidents in coordination with Company Management

Support proper incident documentation and reporting

Maintain composure and professionalism during high-pressure situations

Reinforce escalation protocols and operational standards

Reinforce company protocols and professional conduct standards

Support onboarding shadowing for new agents

Provide real-time feedback to Managers regarding operational trends

Model accountability, punctuality, and field professionalism

Reports directly to the Manager of Field Operations

No hiring, termination, or disciplinary authority

No client contract ownership

This role supports field management.

Minimum 5 years of private security or related operational experience

Valid NYS Security Guard License (required)

Valid NYS Armed Guard License (required for Armed role)

Valid NJ SORA & Carry Permit (required for Armed role)

Strong understanding of field security operations

Ability to travel between multiple Westchester, North New Jersey & West Connecticut

Professional communication skills (verbal and written)

Ability to remain calm under pressure

Strong situational awareness and decision-making ability

Ability to stand and walk for extended periods

Ability to travel between sites throughout Westchester, North New Jersey & West Connecticut

Flexibility for evenings, weekends, and emergency coverage

Ability to respond to urgent operational needs

Strong site familiarity across region

Reduced operational disruption

Positive client and internal feedback

Demonstrated readiness for advancement into Field Management

Security Agent
↓
Field Operations Specialist
↓
Manager of Field Operations
↓
Director of Security Operations

This role is designed as a developmental stepping stone for high-performing professionals seeking advancement into formal leadership roles.

Work within a structured and disciplined field management model

Competitive compensation aligned with responsibility

Exposure to diverse operational environments

Opportunity to contribute meaningfully to field stabilization