Client Services Representative

Client Service Representative (CSR)

Acoaxet Veterinary Clinic | 965 Sanford Rd, Westport, MA 02790

Are you a dedicated and compassionate Customer Service professional with a passion for animals and people alike? Join our team at Acoaxet Veterinary Clinic, an AAHA-accredited hospital located in beautiful Westport, Massachusetts. We’re seeking a Client Service Representative (CSR) with at least one year of customer service experience in a veterinary setting. Our ideal candidate is reliable, enthusiastic, and loves creating positive experiences for clients and their pets.

At Acoaxet, you’ll be part of a tight-knit, supportive team known for its staff longevity, collaboration, and laid-back, approachable management style.

• Provide exceptional client service and communication
• Schedule appointments, manage client check-ins/check-outs, and process payments
• Support clients with empathy, professionalism, and a focus on quality care
• Maintain accurate client and patient records
• Collaborate closely with doctors and technicians to ensure a smooth workflow and excellent patient experience

• Minimum 1 year of customer service experience in veterinary medicine
• Excellent client management, communication, and multitasking skills Why You’ll Love Working Here
  • Strong, collaborative culture with 10–20+ years of staff longevity
  • Approachable, supportive leadership with a true open-door policy
  • 4-day work week
  • Competitive compensation: $18.00–21.00/hour (based on experience)
  • Full benefits package, including:
    • Health insurance
    • Uniform allowance
    • Pet care discounts
    • Accrued vacation and sick time
  • Opportunities to give back to the community through local shelter partnerships, rabies clinics, and volunteer events
  • Annual team celebrations, summer outings, and holiday parties

  Join a hospital where your customer service skills make a difference every single day!