Program Director

Overview

Career TEAM is a leading workforce development organization on a mission to transform lives. We blend technology with compassionate, high-touch services to drive measurable outcomes for job seekers. If you are passionate about making a difference and believe in the power of technology, you’ll feel at home here.

Career TEAM is looking to hire a Program Director who will manage and supervise staff and oversee the administration, programs, and strategic plan. The Program Director will oversee all aspects of the Workforce Innovation and Opportunity Act (WIOA) Title 1, Adult, Dislocated Worker, and Youth, including plans, implementation, administration, and evaluation of projects to ensure programmatic performance and compliance. The incumbent will apply working knowledge of Workforce Development protocols and serve as a leader on the Corporate Management Team to ensure quality and integrity across Workforce functions.

This is an on-site role at Career TEAM's Jefferson Parish location.

The Program Director is an integral part of our team and will assist with our mission of accelerating the human condition!

Career Team also offers a competitive package including:

• 401k with a generous employer match;
• medical, dental, and vision insurance with an employee-sponsored HSA on qualifying plans;
• disability insurance;
• supplemental insurance;
• paid holidays and paid time off, offered on an accrual basis.

• Ensure compliance with contract requirements, including adherence to policies and procedures and program monitoring.
• Focus on budget management by monitoring expenditure rates and driving metrics and performance, providing support and coaching to front-line staff, and creating service delivery plans for projects.
• Coordinate planning and implementation of policies and procedures for continuous improvement and customer satisfaction.
• Assist with recruiting and maintaining the best workforce development talent in the Jefferson Parish region.
• Develop and implement strategies to focus on performance objectives in daily operations.
• Plan and implement policies and procedures, and a quality management model for continuous improvement and customer satisfaction.
• Complete required documentation and reports accurately.
• Serve as the primary local contact and contract liaison for the funding source.
• Lead a team to execute program initiatives while supporting employee growth.
• Conduct regular coaching sessions and annual performance evaluations.
• Approach daily tasks with a results-oriented mindset.
• Other duties and projects as needed.

• A Bachelor's degree or an equivalent combination of education and experience;
  Masters or MBA preferred.
• 3-5 years of operational leadership and management experience with knowledge of WIOA contracts/programs preferred.
• Strong emotional intelligence and ability to lead a team with different working styles.
• Ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient; maintain a high level of confidentiality.
• Knowledge about the local region and relevant partners (preferred).
• Experience in planning and organizing work standards, processes, and references.
• Sharp attention to detail with strong organizational, analytical, and critical thinking skills.
• Ability to meet deadlines and work under pressure, with a high volume of work and professionalism.
• Ability to maintain confidentiality and handle personnel matters with sensitivity and diplomacy.
• Exceptional time management skills to meet deadlines and work under pressure.
• A Valid Driver's License.

Local travel is required up to 30% of the time within the Jefferson Parish region.

$55,000 - $60,000 per year

Full-time, Exempt

Founded in 1996, Career TEAM, LLC is a private workforce development organization. Career TEAM’s outstanding record of accelerat

ING the human condition has resulted in numerous honors:

• Named by Inc. Magazine as one of America’s 500 fastest growing privately held companies;
• Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation;
• Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British…