IT Business Analyst III

Job Overview

The AI Analyst, Microsoft Power Platform & Microsoft 365 Administration is responsible for supporting the administration, governance, and controlled enablement of Eversource's Microsoft-based AI and low‑code platform capabilities. This role will help establish and operate the enterprise agent platform across Microsoft Power Platform, Microsoft 365, and Copilot‑related services, with a strong focus on environment setup, platform controls, data loss prevention, governance, and secure adoption.

• Support the setup, administration, and ongoing governance of Eversource's Microsoft‑based AI and agent platform, including Power Platform and Microsoft 365 services.
• Configure and maintain Power Platform environments, environment strategies, tenant settings, and administrative controls using the Power Platform admin center.
• Administer platform capabilities across Power Apps, Power Automate, Power Pages, and Microsoft Copilot Studio in alignment with enterprise standards.
• Help define, implement, and maintain Data Loss Prevention and data policy controls for connectors, environments, and agent capabilities.
• Partner with Security, Architecture, and Enterprise AI to design and operationalize a secure agentic framework within Microsoft.
• Support the governance of agents created in Microsoft Copilot Studio, including policy alignment, environment controls, and platform guardrails.
• Coordinate with Security and Compliance teams on access controls, risk mitigation, approved connector strategies, and policy enforcement.
• Evaluate platform requests, environment needs, and use cases to ensure they align with approved governance, security, and operating model requirements.
• Monitor platform usage, administrative activity, environment health, and policy compliance; identify issues and recommend corrective action.
• Support release readiness and operational enablement for new AI, automation, and agent capabilities introduced within the Microsoft ecosystem.
• Develop standards, documentation, intake requirements, administrative procedures, and governance artifacts for platform use.
• Provide guidance to makers, product teams, and business stakeholders on approved patterns, environment usage, DLP restrictions, and platform guardrails.
• Partner with Enterprise AI and IT teams to support rollout, adoption, and sustainable operations for agentic and low‑code solutions.
• Escalate risks, control gaps, policy issues, or support concerns in a timely manner.

• Microsoft 365, Power Platform, Azure, AI Governance, Purview, Entra .

• Ability to translate governance and security requirements into practical platform configurations and operating procedures.
• Knowledge of Microsoft Copilot Studio governance and the security model for agents.
• Experience with Microsoft Purview, Entra , compliance controls, or related Microsoft security/governance capabilities preferred.
• Experience with AI, low‑code platforms, workflow automation, or enterprise platform enablement preferred.
• Microsoft Power Platform, Microsoft 365, Azure, or security‑related certifications preferred.

Intermediate Level

Contract to Hire position based out of Westwood, MA. Hybrid.

The pay range for this position is $50.00 – $62.00 /hr. Benefits may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This position is anticipated to close on Jun 11, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.