Head of Communications QA & Automation
Job in
Westwood, Norfolk County, Massachusetts, 02090, USA
Listed on 2026-06-21
Listing for:
Citizens
Full Time
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
IT QA Tester / Automation, Systems Analyst, IT Project Manager
Job Description & How to Apply Below
Citizens is seeking a Manager for the Communications Quality Assurance team to lead quality assurance for customer communications. This role involves strategizing and executing improvements, managing a team of QA specialists, and partnering with cross-functional teams to optimize processes.
The ideal candidate will have strong leadership skills, experience in QA or analytics, and the ability to handle multiple priorities in a fast-paced environment. Citizens offers a supportive culture with growth opportunities.
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