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Fulfillment Team Member

Job in Westwood, Norfolk County, Massachusetts, 02090, USA
Listing for: Wegmans
Full Time position
Listed on 2026-07-13
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Stocking, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 19286 - 24796 USD Yearly USD 19286.00 24796.00 YEAR
Job Description & How to Apply Below

At Wegmans, we strive to help customers live healthier, better lives through food. In this role, you’ll provide incredible service to our in-store and e-commerce customers by selecting, packing and staging orders containing a variety of our great-tasting products accurately and efficiently. You’ll also help our customers select product offerings and submit their orders, while ensuring a seamless and positive pick‑up experience for all.

If you are passionate about working in a fast‑paced environment and giving customers the freshest and best quality products out there, this could be the role for you!

What will I do?
  • Be comfortable utilizing technology to fulfill customer orders and communicate through various platforms to select products that meet preferences and substitutions
  • Accurately and efficiently fulfill customer orders and stage them in fulfillment area and process payments if necessary
  • Help our customers by providing incredible service, answering questions about product offerings, providing solutions/suggestions and submitting orders for the customer
  • Properly bag and store items to ensure products arrive at their destination in the best condition
  • Help to maintain a clean, organized and well‑stocked workspace
Required Qualifications
  • Ability to work in a fast‑paced environment
  • Detail‑Oriented
  • Familiarity and comfortability with technology (web, mobile, etc.)

Experience in a variety of departments.

Physical Demands

Work includes standing and walking for up to 4 hours without a break, pushing a shopping cart, repetitive hand and arm movements, including using a computer, smart device, and telephone. There is frequent reaching, including reaches above shoulder height, occasional to frequent bending, along with continuous interaction with customers and coworkers in a fast paced environment. The average weight range of items lifted is 5‑20 pounds, with a maximum weight lifted of 45 pounds occasionally.

May receive assistance with heavy items, if available. Upper extremity repetition is moderately high, and trunk movement involves moderate to moderately high twisting, bending and pivoting. May be exposed to various allergens. The work environment is mostly indoors and involves exposure to cold (33°‑55°) and freezing (0°‑20°) temperatures. The work environment also involves seasonal outdoor temperatures and weather. Basic tools and equipment used included a shopping cart, utility cart, shopping bags, computer, smart device, telephone, printer, cash register, and common office‑related items.

Comprehensive

benefits*
  • Paid time off (PTO) to help you balance your personal and work life
  • Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
  • Health care benefits that provide a high level of coverage at a low cost to you
  • Retirement plan with a 401(k) match
  • A generous scholarship program to help employees meet their educational goals
  • Live Well Employee & Family program to support your emotional, work‑life and financial wellness
  • * Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

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