Retail Experience Lead: Lead & Delight Pet Parents
Job in
Westwood, Norfolk County, Massachusetts, 02090, USA
Listed on 2026-08-11
Listing for:
PetSmart
Full Time
position Listed on 2026-08-11
Job specializations:
-
Retail
Retail & Store Manager, Retail Associate/ Customer Service
Job Description & How to Apply Below
Pet Smart’s Retail Customer Service Lead (Key Holder) is responsible for delivering exceptional pet-parent service while upholding our values and store standards. You will drive loyalty, promotions, and engagement, supervise daily store operations, and ensure safety and cleanliness.
Join a team of 50,000 associates and lead by example with training, coaching, and teamwork. Full-time, on-site in Westwood, MA, with opportunities for growth and a strong benefits package.
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