Outside Sales Representative

Mission of the Role (What you will be doing)

The mission of the role of the Sales Representative is to achieve/exceed their sales plan. Revenue production will come from new business development, growth within the existing customer base, and by executing against the Sales Playbook to provide complete value-added packaging and manufacturing solutions that reduce customers’ total cost of packaging. This will result in topline revenue growth, customer acquisition and retention, profitability, and expansion of the company's footprint in the customer segments we serve.

The Sales Representative will sell the company's way, pairing our proven programs and full breadth of core product categories and service capabilities to meet and exceed sales growth targets to set the standard for sales excellence.

• Achieve revenue and GP$ goals
• Call on target, current and prospective customers consistent with our ideal customer profile to generate sales, improve market share, and increase revenue and GP$ for Supply One
• Lead with programs to achieve program (PMP and Managed Services) goals
• Achieve a balanced product category mix that includes Corrugated, Foam, Labels, Thermoforming, Packaging Materials, Direct Contact Packaging Films, Equipment, Jan‑San, Chemicals, Retail and Misc. Items.
• Sell accounts on the basis of service and problem solving by offering solutions to improve customer methods and procedures
• Implement price increases promptly to achieve gross profit goals by making every effort to sell products and value‑added services at an optimal profitability point.
• Maintain a sales pipeline sufficient to support sales goals

• Build customer relationships by building trust, demonstrating reliability and creating and delivering customer solutions with a sense of urgency
• Develop and maintain strategic account plans for top customers and prospects
  - Keeps management informed by providing timely reports, work plans and territory analyses as appropriate
• Assist credit department in collection of past due invoices, monitor slow moving inventory
• Stay up to date on product knowledge
• Utilize Supply One’s experts whenever possible.
• Maintain cooperative relationships with internal customers

• Customer service begins inside
  - We serve our colleagues with excellence so we can serve our customers with excellence.
• Get it right the first time
  - We are reliable, thorough, practice active listening and pay attention to detail to ensure the best results.
• Philosophy of velocity
  - Our responsiveness and speed to market give us the competitive edge.
• Personalized Service
  - We go beyond what the customer expects, understand what they are going through, and anticipate their needs to make their interaction with us the best experience of their day.
• Act like an owner
  - We are empowered to protect, cultivate and grow our business responsibly.
• We can’t stop learning
  - We know our stuff, embrace change and relish feedback.

• Experience in a sales role preferred
• Experience in distribution and or manufacturing preferred

• Superb interpersonal skills, including the ability to build rapport quickly with customers and suppliers
• Understanding of sales process and dynamics
• Strong organizational skills; ability to prioritize tasks
• Demonstrated initiative in personal professional development
• Basic arithmetic including gross profit calculations
• Attention to detail and accuracy
• Proficiency in Microsoft Office including Excel, Word, PowerPoint and Outlook
• Ability to communicate effectively in writing, verbally over the phone, and in person, at our own site and at customer or 3rd party sites

The final base pay offered to the successful candidate will be determined by factors such as work location, job‑related skills, qualifications, experience, responsibilities, and relevant education and training. In addition to our compensation, we offer a comprehensive benefits package including the following:

• Bonus based on company performance
• Medical, dental, and vision insurance
• 401(k) retirement savings plan with company match
• Paid time off (including vacation, company holidays, and parental leave)
• Employee Assistance Program (EAP)
• Other benefits such as life insurance, disability coverage, and wellness programs