Sales Manager

Mission of the Role (What you’ll be doing):

The Sales Manager is responsible for driving sustainable business growth and operational excellence at Supply One by leading sales operations, integrating post-acquisition culture, and strengthening customer relationships in the corrugated packaging industry. This role serves as a bridge between regional leadership, plant operations, and customers, ensuring strategic alignment, profitable growth, and seamless service delivery. By developing high-performing teams, optimizing pricing strategies, and navigating market dynamics, the Sales Manager champions Supply One's values while positioning the Newark division as a leader in customer-focused, value-added packaging solutions.

Key Responsibilities

• Lead sales operations for the division, achieving significant business growth through strategic leadership and operational improvements
• Collaborate with the Northeast president and regional leadership to identify and execute growth opportunities across the Supply One organization
• Champion cultural integration post-acquisition, embedding Supply One values into daily operations
• Partner with plant management to develop and implement strategies that support evolving customer demand and plant improvements
• Manage and develop the sales team and customer service team, ensuring a service-focused culture
• Direct customer negotiations for high-profile accounts across food and beverage, healthcare, consumer products, retail, and manufacturing sectors
• Oversee RFQ processes from initiation to contract finalization, including pricing strategy and implementation
• Manage talent development for new sales hires, emphasizing speed-to-market and responsiveness
• Lead escalation resolution for customer service issues beyond sales representative scope
• Administer price adjustments during linerboard market changes and communicate effectively with internal teams and customers
• Coordinate production and capacity strategies to ensure uninterrupted service to key customers, even during downtime
• Set daily performance tone by modeling and reinforcing core company values

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Qualifications (What you’ll need to be successful):

• Bachelor's degree in Business, Sales, Marketing, or related field (or equivalent work experience).
• Experience in contract negotiations, pricing strategies, and customer relationship management.
• Proven track record of success in the corrugated box/packaging industry with demonstrated ability to navigate the full sales cycle.
• Strong understanding of production workflows, capacity planning, and operational efficiency.
• Demonstrated success in developing and executing strategies that drive business growth and cultural integration.
• Proficiency in Microsoft Office Suite, ERP/MRP systems, and industry-specific software.

Preferred Qualifications (Bonus!):

• Familiarity with large-scale acquisition integrations and change management.
• Knowledge of market pricing trends, especially linerboard and related materials.
• Strong network of contacts within food & beverage, healthcare, consumer products, or manufacturing sectors.
• Previous leadership experience managing sales teams.
• Proven track record of leading sales operations and cross-functional teams in a manufacturing or packaging environment.