Parking Enforcement Driver; Part Time Weekends - Route , Westwood, MA

At Keolis Commuter Services (KCS), we give every team member—and their ideas—a seat for the journey. We are a diverse team made up of different backgrounds, stories, and perspectives, which is our strength. If you’re looking for a career with a company that invests in your future, KCS is the place for you. We Imagine. We Care. We Commit!

Since 2014, Keolis Commuter Services has been entrusted with operating and maintaining the Commuter Rail network on behalf of the Massachusetts Bay Transportation Authority (MBTA). During this time, we have worked to deliver a safe and reliable service, thanks to the knowledge and dedication of our team, and our experience operating transit networks around the world. Today, we're proud of the progress we have made together to deliver a best-in-class service for the Greater Boston community.

We believe our people are what make us great. That is why we demonstrate a commitment to a safe, healthy, and inclusive culture that welcomes ideas, encourages innovation, and values belonging. Your future starts here.

At Keolis Commuter Services, LLC we provide a competitive compensation package that is designed to be flexible and comprehensive to meet the needs of our hard-working employees and their families.

Benefits Package Highlights:

• Generous Medical & Rx plan
• Railroad Retirement Benefits – a federal program that administers retirement, survivor, unemployment, and sickness benefits to U.S. railroad workers and their families.
• Fidelity 401K Program
• Flexible Spending Accounts
• Transit and Parking Reimbursement Benefits
• Employee Assistance Program
• Company Sponsored Life & Accidental Death and Dismemberment Benefits
• Education Assistance
• Short- & Long-term Disability Benefits
• Voluntary Benefits Plan options including
• Supplemental health plans for accidents, critical illness, hospital stays

Parking Enforcement Driver operates license plate recognition vehicles to support enforcement of MBTA parking policies at parking lots and garages across Massachusetts.
This opening is for Route 128 in Westwood, MA, consisting of two ten-hour shifts on Saturday and Sunday every weekend; rate is $21.49/hour.

Knowledge and

Experience:

• Must have held a valid Driver’s License for at least 2 years
• Experience with using standard IT systems (Word, Excel, Teams, etc.)
• Previous experience in a customer service role would be desirable
• Previous experience of working in a role involving vehicle driving would be helpful

Skills:

• Be able to read, write and verbally communicate in English
• Sit for long periods
• Currently holds a valid Driver’s License in state of residency
• Strong sense of customer service
• Driving record must meet company standards
• Ability to create relationships with customers
• Time management & problem-solving skills
• Ability to report parking violations, maintenance issues, etc. via company reporting tools

Key Accountabilities:

• Complete allocated vehicle route between parking lots safely within allowed times
• Complete checks of parking lots in allocated time using vehicle cameras and manually report violations of the accessible, bike, or shared space policies etc.
• Report any maintenance issues using reporting system for follow up
• Assist with parking payment issues, concerns or technical difficulties when encountered at parking lots
• Assist with additional customer service and parking management duties as directed by supervisor
• Keep vehicle fueled and in a presentable condition

Additional Statements:

• Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.
• Safety commitment: Safety is a way of life  placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.
• Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.
• EEO Statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed,…