Housekeeping Supervisor

Hand Picked Hotels Housekeeping Supervisor - Wood Hall Hotel & Spa

Location:

Wetherby, Yorkshire, LS22 4JA

Salary:
Starting at £14.30 per hour + service charge + excellent colleague benefits

Job Type: Full-time | Permanent | 5 days out of 7

Come and join our Team…

We are currently seeking an enthusiastic Housekeeping Supervisor at Wood Hall Hotel & Spa, part of Hand Picked Hotels.

Wood Hall Hotel & Spa is a luxury 4-star retreat known for its serene atmosphere, impeccable service, and elegant country house charm. With 44 individually styled bedrooms, an award-winning restaurant, a relaxing spa, and picturesque grounds, we offer guests a truly unforgettable experience - and we're looking for passionate individuals to help us deliver it.

As a member of our team, you will help create unforgettable moments for guests as they explore our tranquil parkland, celebrate special events, and enjoy our personalised service, with an emphasis on service excellence & consistency.

If you're passionate about hospitality, thrive in a supportive environment, and enjoy making a real difference to someone's stay, Wood Hall Hotel & Spa offers an inspiring place to grow your career.

As a Housekeeping Supervisor, you will lead by example in creating an exceptional first impression by ensuring guest rooms and public spaces are immaculately presented and maintained to the highest standards. With meticulous attention to detail, you will oversee room inspections, ensure premium towels and toiletries are replenished, and that in-room refreshments, including a curated selection of teas, coffees, and biscuits, are elegantly arranged.

Your commitment to excellence and high standards will help deliver an unforgettable, magical guest experience. As a confident leader and strong team player, you will support, guide, and motivate the housekeeping team, ensuring efficiency, consistency, and the continued reputation for luxury and comfort.

This is a full-time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business.

Flexible working hours can be accommodated where possible.

• A competitive hourly rate of £14.30 with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge.
• A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
• Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Uniform and meals on shift provided.
• Free onsite parking (where applicable).
• Access to wellbeing support through our Employee Assistance Programme.
• Company pension, enhanced sick pay & Life assurance scheme.
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
• Discounted stays in our hotels and on food, drink, spa treatments & products.
• Annual loyalty awards (like afternoon teas and overnight stays).
• Introduction bonus for new colleague recommendations.
• Colleague of the Month awards, which leads to our annual awards ceremony.
• Regular team gatherings and appreciation events.

• We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.
• You will have passion and pride in delivering exceptional, high-quality, personalised service to ensure our guests experiences are memorable.
• You will have previous housekeeping experience in a supervisory role, and feel confident leading a team while also working independently in a fast-paced, busy environment.

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their…