Office Assistant

Position Details

Part-time Office Assistant, Wethersfield Office, Connecticut

• Schedule:
  
  Monday, Tuesday, Wednesday: 8:30 am – 4:00 pm;
  Thursday, Friday: 9:00 am – 4:00 pm
• Location:
  
  Wethersfield, CT

Perform a wide variety of clerical duties, including answering phones, processing incoming mail, and sending correspondence to customers and/or other agencies/jurisdictions.

• Preparing passenger packets for review
• Entering data into the Passenger Endorsement Database
• Processing requests with DCF by entering information into the DCF portal
• Preparing boxes for storage
• Researching customer issues regarding the processing and receiving of endorsements

Examples of Duties:

• Typing: Type a variety of materials; enter and retrieve data on computers, tablets, and other electronic equipment
• Filing: Set up and maintain office procedures, filing and indexing systems, and forms for own use
• Correspondence: Compose routine correspondence
• Report Writing: Compile and generate recurrent technical, statistical or financial reports, selecting and presenting data as needed
• Interpersonal: Provide general information and referral services, respond to inquiries, apply agency policies and state statutes, and lead lower–level employees in clerical tasks
• Processing: Maintain calendars, process documents, exercise discretion, handle purchase requisitions and orders, prepare payment lists and invoices, receive shipments, maintain files and ledgers, perform accounting tasks, and maintain inventory

• Knowledge of office systems and procedures, including proper telephone usage and filing
• Interpersonal, oral and written communication, and arithmetical computation skills
• Ability to perform a full range of clerical tasks, operate office equipment (computers, tablets), use office suite software, schedule and prioritize workflow, and read and interpret complex instructions

• Two (2) years of general clerical work experience
• College training may be substituted: fifteen (15) semester hours equaling one/half (1/2) year of experience, up to a maximum of two (2) years

• Experience working with CATER (Connecticut Area Teleprocessing and Environmental Resources) or other mainframe licensing systems
• Experience interpreting and applying policies, procedures, and laws
• Experience with Microsoft Excel, Word, and Outlook
• Experience handling confidential information
• Experience in customer service

• Professional growth and development opportunities
• Healthy work/life balance for all employees
• Benefit offerings vary with part‑time positions

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.