Medical Assistant - Internal Medicine

Job Description

The Medical Assistant (MA) is responsible for assisting physicians, PAs, or NPs with clerical duties, patient flow, patient care, and procedures.

• Prepares the examination room.
• Escorts patient into the room.
• Cleans examination room when the exam is complete.
• Maintains efficient patient flow.
• Ensures proper preparation for patient visits.
• Prepares pertinent information needed for patient visits.
• Communicates & provides care consistent with the age, cultural, spiritual, and developmental needs of the patient.
• Answers the telephone in an appropriate manner.
• Directs calls and/or takes accurate messages.
• Schedules appointments accurately and appropriately according to departmental guidelines.
• Consistently and accurately stocks examination rooms with all necessary supplies.
• Assists in ordering and maintaining all supplies as assigned.
• Reconciles encounters daily and accurately, according to policy guidelines.
• Effectively communicates problems, concerns, or issues to the Supervisor and/or Manager appropriately and promptly.
• Understands and performs within the scope of practice.
• Obtains vital signs: BP, temp, pulse, height & weight accurately and completely as required.
• Documents appropriately in EHR.
• Reviews and updates medication list and accurately documents known allergies in the Electronic Health Record (EHR).
• Demonstrates an understanding of prescription control and prescription refill procedures.
• Accurately documents allergies in EHR.
• Employs appropriate and timely use of Tasking in EHR.
• Appropriately enters orders and schedules appointments in the Practice Management System (PMS) and EHR.
• Provides referrals and/or consult orders appropriately and in a timely manner in the PMS and EHR.
• Adheres to universal safety precautions when administering medications and disposing of medical waste.
• Maintains proficiency with department-specific equipment, troubleshoot, and reports malfunctions promptly.
• Facilitates transition of care to UCC/Hospital.
• Demonstrates flexibility with various work schedules.
• Recognizes and performs duties which need to be performed although not directly assigned.
• Provides scribing services.

• Other duties as assigned.

• Physical mobility, which includes movement from place to place on the job, taking distance and speed into account.
• Physical agility, which includes the ability to maneuver the body while in place.
• Dexterity of hands and fingers.
• Endurance (e.g. continuous typing, prolonged standing/bending, walking).

• Allergens: dust, mold, and/or pollen.

• High School Diploma or GED required.
• Graduated from an accredited Medical Assistant program, required.
• Basic Life Support (BLS), preferred.
• Ability to communicate in English, both orally and in writing, required.
• Ability to organize and perform multiple tasks in a timely manner, required.
  
  Basic proficiency in computer use, required.
• Ability to commute to satellite offices as needed, required.
• Travel to satellite locations as needed.

Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.