Patient Service Representative - Family Medicine

VillageMD -  - Responsibilities:
Greets visitors, patients, and families in a friendly professional manner and directs them appropriately.;
Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.;
Promptly answers the telephone, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual/demonstrates appropriate etiquette.;
Schedules appointments accurately according to department guidelines; using waitlist when applicable.;
Performs various clerical duties such as faxing, photocopying, scanning, filing and mailings.