Mainframe System Production Support​/Wethersfield, CT; Onsite​/Hybrid

Job Posting

Position is On-site: on-site for the first 6-months, then hybrid with at least 2-days in the office per week Local to CT Candidates only

Location:

Wethersfield, CT 12 month duration

What does the project/work hope to achieve.

• Mainframe system production support:
• Ensures that mainframe applications are always available and functioning properly to meet business needs.
• Minimizes application downtime through proactive monitoring and prompt issue remediation.
• Detect, log, and resolve system disruptions while minimizing impact on business operations.
• Document known issues and resolutions.
• Support ad-hoc reporting needs for business stakeholders.

What does the project/work entail. Include all detailed requirements.

• This role will be back filling system production support due to the loss of a key resource. This role is intended to assist with the maintenance of business continuity for the mainframe licensing system
• The Contractor shall deliver all goods and/or provide all services necessary to accomplish the objective set above, in accordance with the following deliverables/milestones, criteria for completion and special requirements.

What are the deliverables/milestones and when do you expect to have them?

• High level project deliverables
• Expected deliverable
• Maintenance/Production issues pertinent to system deliverables
• Maintain the quality of system functions, processing and reporting for the end users
• Documenting the current system for conversion purposes
• Assisting the employee in documenting the workflows and data quality and conversion rules for the new system
• Modernization
• Assist and determine practical solutions to business and programming problems during Driver Services conversion.
• Data Cleansing
• e.g. CT300 licenses, registration suspensions, public acts, etc..

What project/work needs to be completed prior to final approval?

• All deliverables are subject to peer review, supervisor approval and business acceptance

Are there any special requirements for this project/work that will need to be taken into consideration?

• There are no special requirements for this project.