Clinical Operations Resource RN - Quality and Safety

Location Detail: 1290 Silas Deane Hwy Wethrsfld (10181)

Shift Detail: Mon-Fri

Start here at Hartford Health Care and be part of something better!

Every day, more than 40,000 Hartford Health Care colleagues come to work with one thing in common:
Pride in what we do. We invite you to become part of Connecticut’s most comprehensive healthcare network.

Hartford Health Care Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician‑led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.

• Supportive environment to promote professional and interpersonal development and growth
• Tuition Reimbursement up to $5,250.00 after six months of employment and up to 40% tuition discounts with partnering institutions for colleague and dependents
• Medical, dental and vision coverage options
• Generous PTO to promote work/life balance
• Employee assistance and wellness programs including a strong focus on promoting mental health
• Discounts on services, products and optional coverages – movie tickets, pet insurance, travel and more!

Under the supervision of the Director of Nursing and the Director of Quality and Safety, the Clinical Operations Resource Nurse (RN) with previous clinical care experience in an ambulatory setting or hospital is responsible for orientation, mentoring and evaluation of support staff members of clinical staff in primary and specialty care within HHC MG. Evaluation and education of skill performance and competency, knowledge validation and documentation of clinical practice are required to meet standards of practice in clinical care.

Travel to HHC MG sites is necessary to complete the role successfully.

Duties include educating staff in reviewing standards of clinical care, workflows, reviewing documentation strategies in EPIC, and teaching CPR classes. Administrative duties include but are not limited to participation in committees, projects as assigned, clinical policy development, standard work development, scheduling of education and onboarding of staff. Leadership is demonstrated by role modeling best practice in clinical care and the environment of care arenas.

Clinical Operations Resource Nurses also serve as resources for their LPN team members and collaborate in RN staff evaluation at sites where an LPN is the lead. They lead work in development of new programs/service development to ensure a safe, productive and supportive clinical team environment. Clinical Operations Resource Nurses collaborate with Managers in offices to observe and evaluate challenges in delivering best practice in care and problem‑solve with site Managers to introduce solutions for success.

This role offers the opportunity to travel between offices—bringing variety to your workday and the chance to collaborate across multiple teams and communities.

Minimum Requirements

• Completion of an accredited registered nurse program
• At least 2 years of providing patient care in an ambulatory care setting with demonstrated experience in skill review and employee mentoring, or 3 years of inpatient care with comparable resource and education experience

Licensure, Certification, Registration

• Active CT Registered Nurse license
• CPR certification

With locations around the state, Hartford Health Care offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees – we provide a competitive benefits program designed to ensure work/life balance.