Assistant General Manager - Wethersfield

Be Part of Something from Day One

We're getting ready to open the doors to an exciting new location, and we're looking for passionate leaders to help build it from the ground up. This is a unique opportunity to join the team before opening day, shape the culture, hire and develop an incredible staff, and play a key role in bringing the experience to a new community. If you're excited by the idea of launching a new restaurant, growing alongside a brand that's expanding, and making a lasting impact from day one, we'd love to meet you.

We are looking for an experienced, responsible Assistant General Manager with a background in restaurant management. The ideal candidate should be energetic, personable, engaging, and understand the technical aspects of great hospitality. Must have a flexible schedule, experience in a high-volume setting, and be willing to roll up your sleeves to get "hands-on". If you think you have what it takes to join our team, then apply today.

As the Assistant General Manager you will…

• Fully understand and embody the company's culture and the historical evolution of the brand
• Mentor, teach, and train Managers and hourly staff to perform at a high level and exceed expectations while building relationships with employees that foster loyalty and teamwork.
• Be responsible for all aspects of restaurant operations including but not limited to food and beverage execution, quality control, service, cost control, labor, and profitability.
• Meet budgeted goals related to projected revenue, cost of goods, labor, and all other operating expenses.
• Be responsible for weekly profit and loss analysis, inventory, ordering, and production
• Manage weekly labor cycle by producing revenue projections, staffing matrices, staff scheduling, and theoretical vs actual labor analysis.
• Maintain and manage in-house CRM platform to ensure customer relations visibility while ensuring guest satisfaction, retention, and recovery.
• Work directly with the Manager of Training on the education and training of all team members on the core company curriculum, procedures, and policies.
• Maintain the appearance, cleanliness, and upkeep of the restaurant in line with budgeted targets.
• Ensure that all food and beverage preparation areas and employees maintain and comply with the highest standards of public health, sanitation, and safety.
• Enforce all handbook policies and standards set forth by the company.
• Develop and maintain relationships with food and beverage vendors and ensure that all purchases are made leveraging purchasing power and confirm that all negotiated prices and terms are achieved and realized.

Role Competencies Language

• English
• Basic Spanish (preferred but not required)

Experience

• A minimum of 5 years of proven success as a leader in restaurant operations.
• A background including best-in-class restaurant experience along with a constant desire to stay on top of current food trends and deliver impeccable hospitality.
• Must possess a strong financial acumen, command of a P&L, and the ability to effectively interpret reporting.

Technical

• Strong Computer Skills (Microsoft Office, Brink, 7
  
  Shifts POS preferred)
• Ability to do theoretical costing around food, purchasing, and labor.

Certifications

• Serve Safe Certified

Attention To Detail

• Taking responsibility for a through and detailed method of working.

Financial Awareness

• Actively seeking opportunities to optimize financial costs and investments when making decisions that have a financial implication.

Functional Expertise and Usage

• Acquiring and applying functional knowledge in an area of specialty that is not technical --For example, Operations, Finance, and Human Resource Management

Organizational Awareness

• Having and using knowledge of systems, situations, procedures, and culture…