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Event Manager / Planner Customer Service Rep Casino

VIP Guest Experience Concierge

Job in Wetumpka, Elmore County, Alabama, 36092, USA
Listing for: Wind Creek Hospitality
Full Time position
Listed on 2026-02-28
Job specializations:
  • Entertainment & Gaming
    Event Manager / Planner, Customer Service Rep, Casino
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Service Rep, Casino
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading casino and hospitality company is looking for a Casino Concierge in Wetumpka, Alabama. The role requires delivering exceptional guest service and promoting the Wind Creek Rewards program. Essential duties include greeting guests, coordinating special requests, and assisting with promotions. Candidates should have strong communication skills, customer service experience, and a high school diploma. The position may require odd hours, a Tribal Gaming License, and the ability to work in a smoke environment.
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