Lead Cashier Associate Wetumpka FT

Job Details

Location: 303 FFL Piggly Wiggly Wetumpka AL - Wetumpka, AL 36092

Position Type: Full Time

Piggly Wiggly is a locally owned full-service grocery store. The mission is to provide accessible, reliable, and safe products and services to grocery stores and other business investments efficiently and affordably through prudent business decisions for the communities we serve.

We pride ourselves on great customer service, community connection, acting with integrity and respect, and always being ready to serve, adapt, learn, and grow.

• Arrive at the workstation on time, appropriately groomed and dressed, and ready to work.
• Work all scheduled shifts and attend required training courses and meetings.
• Be visible, actively greet, engage, and assist customers.
• Process every customer transaction through the check lane quickly, accurately, and efficiently, ensuring that every item is scanned.
• Handle various tenders (Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, coupons, etc.) and checkout procedures according to company policy.
• Adhere to the company's limits on cash shortages and overages and work honestly and effectively to control loss.
• Adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies to Management or Pricing/Scan Coordinator.
• Follow established policies and procedures for rewards programs, gift cards, and coupons.
• Stay current with present, future, seasonal and special ads.
• Adhere to food safety regulations and guidelines, maintaining a clean and orderly work area.
• Assist with inventory management and restocking.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues; notify store management.
• Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of any items needing repair.
• Create an environment that makes customers feel welcome and appreciated by answering questions regarding products sold within the department and throughout the store.
• Follow all local, state, and federal laws and company guidelines.
• Perform other duties as assigned (e.g., stocking, cleaning).

• Excellent customer service skills, including greeting customers, answering questions, offering assistance, providing accurate information, and making product/service recommendations.
• Ability to read, count, and write to accurately complete documentation.
• Physical ability to move or handle merchandise weighing 0-100 pounds, stand or bend as needed for the duration of a shift.
• Strong communication skills.
• Basic math skills (counting, addition, subtraction).
• Prior experience as a Bagger or Courtesy Clerk, handling monetary transactions, or in a customer service role.
• Ability to handle stressful situations and work varied hours/days as business dictates.
• Understanding of and compliance with company quality goals and safety regulations.
• Ability to stand and/or bend over a worktable for the duration of the shift (with reasonable accommodation).
• Ability to move or handle merchandise weighing 0-50 lbs, occasionally up to 100 lbs; with or without reasonable accommodation.

• High School Diploma or Equivalent.
• Customer service experience.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.
• Prior experience as a Bagger or Courtesy Clerk.
• Experience handling monetary transactions.
• Understanding of and compliance with company quality goals.

Varies by work area.

• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Life Insurance
• Teladoc
• 401K

• Full‑time: 40 hours
• Part‑time: up to 20 hours
• Varies by location and work area
• Monday through Sunday; weekends as needed/scheduled.

The company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, state, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

We strive to have a safe workplace and therefore conduct background screenings and mandatory drug testing. This employer participates in E-Verify.