Office Manager - Veterinary Hospital Operations

What You'll Do

• Manage payroll processing and timekeeping systems
• Coordinate onboarding and orientation for new associates
• Support employee relations, communication, and policy administration
• Track PTO requests and maintain personnel records
• Assist with workplace safety, OSHA compliance, and injury reporting
• Coordinate meetings, events, food orders, and employee recognition activities
• Manage security badge systems, phone systems, and other administrative technologies
• Support hospital leadership with reporting, projects, and operational initiatives
• Resolve non‑medical client concerns and promote exceptional service
• Help foster a positive, collaborative, and professional workplace culture

• Minimum 5 years of office management experience with payroll and human resources responsibilities
• Strong organizational and multitasking skills
• Excellent written and verbal communication abilities
• Experience managing confidential information with professionalism and integrity
• Ability to work effectively with employees at all levels of the organization
• Customer service or service‑industry management experience
• Veterinary experience preferred, but not required
• College education preferred

At VCA South Shore, you'll join a team of dedicated professionals committed to delivering outstanding patient care while supporting one another. We believe in teamwork, accountability, respect, and continuous improvement. Our leaders work together to create an environment where associates can grow professionally, feel valued, and make a meaningful impact every day.

This position pays $28.00 - $38.00, dependent on experience, education, certification, etc.

• A strong communicator who enjoys helping others succeed
• Detail‑oriented and highly organized
• Comfortable balancing multiple priorities in a busy environment
• Skilled at handling sensitive situations with discretion and emotional intelligence
• Passionate about creating a positive employee experience
• Someone who leads by example and helps build a culture of trust, collaboration, and accountability

We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at