Director, Medical Staff Affairs

* Provide strategic leadership to Medical Staff Services, Provider Onboarding, CME, Medical Library, GME
* Oversees departmental operations for Medical Staff Services  Malpractice, HR Recruitment, Provider Onboarding, CME, Medical Library, GME
* Provides oversight and direct/indirect supervision of personnel for Medical Staff Services, Provider Onboarding, CME, Medical Library, GME and other medical staff functions for employed & contingent workers.
* In collaboration with Medical Staff Services, Provider Enrollment, Malpractice, HR Recruitment, Provider Onboarding, CME, Medical Library, GME identifies, represents, and seeks solutions to the positions and concerns of the Medical Staff; facilitates processes that promote the physician's medical processes and hospital administration through problem identification and resolution.
* Partners with other SSH departments to ensure principles of process improvement are utilized within the Medical Staff organization.
* Works collaboratively with other SSH departments related to design & implementation of software and various integration projects
* Coaches & Mentors staff
* Identifies roles and responsibilities within Medical Staff Services, Provider Onboarding, CME, Medical Library, GME, document job descriptions in collaboration with HR
* Directs personnel actions including recruiting, new hire actions, interviewing and selection of new staff, salary determinations, training, and personnel evaluations.
* Develops work goals and objectives for the department in accordance and alignment with company goals; provides leadership, measures, feedback, and motivation for staff achievement of departmental goals.
* Directs teams to ensure seamless transfers/hand-offs between the Medical Staff Affairs departments for delivery of services to all providers.
* Provides feedback to Executive Staff as it relates to observed issues with staff, customer concerns, volume of work.
* Oversees the data integrity, workflows, reports and functionality of credentialing and provider enrollment software applications
* Establishes standards for turnaround time and monitors performance relative to those standards
* Works with MSSD to ensure credentialing and provider enrollment database are accurate and available for other systems to utilize as their source of truth
* Collaborate with site operations to ensure effective onboarding of new providers with goal of creating best-in-market retention rates after successful hires
* Develops and ensures metrics, goals, and projects are documented, executed, tracked and accomplished
* Works with all departments facilitating standardization of SSH processes related to provider onboarding; performance improvement/workflow efficiencies
* Establishes standards for turnaround time and monitors performance relative to those standards
* Develops/oversees the department budgets in conjunction with organization goals and objectives for SSH Medical Staff Services, Library, CME, as well as oversite of the Medical Staff Fund and its uses.
* Serves on System Committees as requested/needed
** Minimum Education - Preferred
** Minimum Bachelor’s Degree or equivalent work experience
** Minimum Work Experience
** Healthcare Operations experience and work with providers on all levels
* Leader in re-engineering complex health care workflow and systems
* Operational project ownership
* Leadership, team building, strong interpersonal skills, team oriented, cross-functional team expertise
* IS/Analytical skills
* Public & community relations
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