Medical Assistant Lead, Endocrinology

Site:
Brigham and Women's Physicians Organization, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Location:

541 Main Street, Weymouth

Are you an experienced Medical Assistant ready to take the next step in your career? Mass General Brigham is seeking a Lead Medical Assistant to join our Endocrinology team in Weymouth. This is an exciting new role for the department, offering the opportunity to help shape workflows, support clinical operations, and serve as a trusted resource for a growing team.

In this leadership-focused position, you will continue to provide hands‑on patient care while also supporting Medical Assistant staff through training, mentoring, daily coordination, and clinical oversight. Under the direction of the Practice Manager, you will work closely with providers, practice leadership, and site-based clinical teams to promote efficient operations, strong communication, and an exceptional patient experience.

Schedule:

Hours may range from 7:30 AM to 5:30 PM. Flexibility is needed to support department needs and patient care operations.

• This is a newly created role within the department, giving you the chance to make a meaningful impact from the start.
• You will help strengthen team operations, support clinical excellence, and contribute to the continued growth of the Endocrinology practice.
• This is a great growth opportunity for a Medical Assistant who enjoys leadership, collaboration, and process improvement.
• You will serve as a mentor, role model, and go‑to resource for Medical Assistant colleagues.

• Provide leadership, training, mentoring, and day‑to‑day guidance to the Medical Assistant team.
• Support clinical operations by helping coordinate patient flow and ensuring timely, efficient care delivery.
• Assist with patient intake, including obtaining medical history, taking vital signs, preparing patients for examinations, and supporting office‑based procedures.
• Assign tasks and responsibilities to team members to promote effective workload distribution and use of resources.
• Serve as a liaison between clinical staff, the Practice Manager, and providers to support communication and issue resolution.
• Participate in new clinical initiatives, quality control programs, competency assessments, interview processes, onboarding, and precepting of new hires or students.
• Help foster a positive, collaborative team environment focused on teamwork, professional development, and high‑quality patient care.

• High School Diploma or equivalent required.
• Certified Medical Assistant required.
• Basic Life Support (BLS) certification preferred.
• 3–5 years of Medical Assistant experience required, including demonstrated proficiency in clinical and administrative responsibilities.
• Strong leadership, communication, organization, and team management skills.
• Comprehensive knowledge of medical terminology, clinical procedures, protocols, HIPAA, and privacy regulations.
• Ability to take vital signs, perform manual blood pressure, collect specimens, multitask, prioritize, and adapt in a fast‑paced healthcare environment.
• Experience with electronic health record systems and medical office software.

• Medical, dental, and vision insurance
• A…