Clinical Laboratory Manager, Ambulatory Pathology

Brigham and Women's Physicians Organization, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care.

We are seeking an experienced and collaborative Clinical Laboratory Manager to lead operations across two high-volume ambulatory laboratory sites in Weymouth. This is a high-impact leadership opportunity for a motivated lab professional who thrives in a fast-paced outpatient environment and is passionate about driving operational excellence, team development, and high-quality diagnostic services that directly support patient care.

• Core leadership schedule:
  Monday–Friday, 9:00 AM – 5:30 PM
• Laboratory hours:
  • Weekdays: 7:00 AM – 6:30 PM
  • Weekends: 9:00 AM – 2:30 PM
• Occasional operational support may be needed outside standard hours, including weekends, depending on site needs
• Leadership presence is required across both locations:
  • 541 Main Street, Weymouth
  • 101 Columbian Street, South Weymouth

In this role, you will provide day-to-day and strategic leadership for two outpatient laboratory locations, guiding a dedicated team of approximately 11 staff members across full-time, part-time, and per-diem roles. You will serve as the operational leader for both sites—empowering your teams, optimizing workflows, and ensuring seamless, high-quality lab services that support clinicians and patients across the ambulatory care continuum. This is an ideal opportunity for a hands‑on leader who enjoys building structure, coaching teams, and driving consistency across multiple sites while partnering closely with system-level laboratory leadership and specialty services, including the cancer center laboratory.

• Lead and support two ambulatory laboratory sites, ensuring smooth, efficient daily operations and strong team performance
• Build, coach, and develop a high-performing laboratory team through clear expectations, accountability, and supportive leadership
• Serve as the primary operational leader and escalation point for staffing, workflow, and service delivery needs
• Partner with system laboratory leadership and clinical teams to align priorities, standardize processes, and improve service access and turnaround times
• Oversee quality and compliance activities, including review of QC, maintenance, temperature logs, and other required laboratory documentation
• Ensure readiness and performance in CLIA/CAP-regulated environments while maintaining a strong culture of quality and safety
• Support implementation, validation, and onboarding of new tests, instruments, and workflows
• Drive continuous improvement initiatives to enhance efficiency, staff experience, and patient service
• Provide thoughtful oversight of staffing and scheduling across both sites, ensuring appropriate coverage and operational continuity

• Bachelor’s degree in Medical Laboratory Science or related field required
• ASCP certification (MLS/MT) required
• Minimum 5 years of clinical laboratory generalist experience
• Minimum 3 years of leadership or supervisory experience in a CLIA-regulated laboratory
• Strong background in clinical chemistry and hematology
• Demonstrated success leading teams in a hospital or clinical laboratory environment
• Working knowledge of Laboratory Information Systems (LIS)
• Beaker experience strongly preferred
• Experience with workflow or operational system use preferred
• Experience with test validation, implementation, and process improvement
• Strong leadership presence with the ability to influence, coach, and build trust across…