Applications Analyst; Epic Ancillary & Specialty Systems

If you are an existing employee of South Shore Health then please apply through the internal career site.

Requisition Number R-22532

Facility LOC
0014 - 549 Columbian Street, 549 Columbian Street Weymouth, MA 02190

Department Name SHS IT Ancillary

Status Full time

Budgeted Hours 40

Shift Day (United States of America)

Reporting to the Ancillary Applications Manager, the Epic Beaker/Lab Applications Analyst participates in the workflow development, application build, testing, and support of the Epic Beaker and Lab related applications. The analyst analyzes procedures and problems within the various Laboratory systems; reports findings and when applicable recommends options for resolutions. He/she formulates system scope and objectives, acts as a liaison with the Laboratory areas of the health system, utilizes the software application, conducts meetings to determine future enhancements, and prepares and maintains related documentation.

Collaboration with other Epic and Non‑Epic application team members is included. The analyst provides ongoing support including incident management, coverage of special updates and maintenance events, and participation in on‑call coverage.

Bachelor's degree in Business, Health Care Administration, Clinical Information Systems, Informatics, Information Technology, or sciences is preferred, as are RN, RRT, RPH, ARNP, and PA degrees, but equivalent experience is also strongly desirable. A healthcare clinical or business operations background in areas such as billing, scheduling, access services, health information management or other support functions is a plus.

$87,000.00 - $

• Reviews and understands system operations and specifications in business and clinical applications and utilizes the specifications as applicable to make recommendations on use.
• Prepares functional and technical software specifications that reflect an in depth understanding of the business and end‑user requirements while also considering the IT standards and technical direction.
• Performs in‑depth analysis of end user department workflows, data collection, reports details and other technical issues associated with software as they relate to system design and build decisions.
• Analyzes design alternatives and makes appropriate design decisions. Designs, validates and confirms new or changed functionality with the applications environment that meets customer specifications.
• Accesses data from existing systems and produces formatted reports using multiple data sources, with minimal assistance.
• Works with vendors, internal information systems team and the user community to ensure the applications meet the organization’s needs. Advises supervisors and/or managers of potential problems, requirements for expanded services and status of current systems on an ongoing basis.
• Proactively completes assigned application deployment(s), management, and testing tasks.
• Builds, tests, and debugs application(s) to ensure the system meets end user requirements. Builds complete testing plans to validate system parameters and functionality performs as specified, with minimal guidance.
• Listens to business needs expressed by clients and clearly documents system capabilities and constraints.
• Participates in identified development and production support meetings, reviews, and design sessions, as assigned.
• Writes scope statements, defining size and planning parameters of complex projects or multiple groups of tasks with minimal guidance.
• Provides complete documentation of all tasks and projects; develops and maintains specifications according to department standards.
• Provides system production support including the analysis, prioritization and implementation of requested changes, analysis of new functionality, coordination of software release updates, system testing and interface enhancements.
• Develops report specifications and works closely with report writers to ensure all operational and regulatory reporting needs are met, including reports necessary to comply with regulatory requirements.
• Works with all clinical, business and IT constituents in a positive, supportive and collaborative team manner.