Licensed Optician - South Weymouth, MA

Company Overview

At For Eyes, we are an optical retailer that offers high-quality brands and products with great pricing. We are as unique as our customers and patients. Our diverse team consists of more than 500 dedicated associates across 105 stores in the United States and Puerto Rico. Our highly qualified associates are passionate about customer satisfaction. We proudly offer every For Eyes customer a perfect blend of expert eye care and affordable eyewear.

For Eyes is part of Essilor Luxottica, a global leader in the design, manufacture and distribution of world‑class vision care products, including iconic eyewear, advanced lens technology and cutting‑edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Requisition : 929948

Store #: 00M238 FE So Weymouth

Position: Full‑Time

Pay Range: $25.02 – $39.02 per hour

The Licensed Optician delivers the brand value proposition and helps establish For Eyes as the premier destination for all vision needs within the community. The role creates exceptional value for customers by delivering legendary customer service and perfectly crafted high‑quality eyewear that exceeds expectations.

• Greets all customers with a warm welcome, exchanges names, and ensures they know what to expect.
• Custom‑fits glasses and precisely places prescriptions in lenses.
• Acts as a leader in optical acumen, providing a voice for associates.
• Takes and records measurements, adjusts or fits eyewear correctly, and ensures finished eyewear meets standards and customer requirements.
• Attracts new customers and explores their needs and priorities by asking open‑ended questions.
• Is attentive to details, asks follow‑up questions for clarity, reads verbal/non‑verbal cues, reviews prescriptions, and identifies special needs.
• Assists co‑workers with difficult or complex areas of product needs and prescriptions.
• Utilizes store tools and adheres to Brand Store Commitments.
• Performs work accurately and thoroughly utilizing all technology despite time pressure and customer volume.
• Demonstrates superior product knowledge; takes initiative to accurately describe the features and benefits of various lenses and frames using appropriate tools, reinforcing customers’ final selections.
• Anticipates problems, explores underlying reasons for customer issues, and seeks long‑term solutions; ensures customers are satisfied and expectations are exceeded.
• Possesses the ability to multi‑task, prioritize, and manage time with competing priorities.
• Commits to delivery dates and times, seeks feedback, and asks for referrals.
• Strives to achieve exceptional results on Brand KPIs and competencies.
• Presents, celebrates, and educates at pick‑up.
• Takes pride in store appearance, keeps store clean, attractive, and organized, and protects company assets in your control.
• Informs management of safety opportunities and demonstrates safe work practices.
• Possesses a “can‑do” spirit and strong drive for results; is self‑motivated with a desire for continual learning and improvement.
• Adheres to company policies and procedures, including but not limited to discounting, promotions, and inventory management.
• Sales:
  Sells on your feet 80%–100% of the time.
• Additional duties may be assigned as needed (e.g., customer calls, dispensing eyewear, etc.).

• High School graduate or equivalent.
• State licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener, and team builder.
• Knowledge of current store merchandise.
• Basic math skills.
• Aware of current fashion trends.
• Selling skills – ability to use and carry an iPad/tablet.
• Familiarity with POS, computers, and calculators.

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package.…