Business Development Associate

Job Description

• Call and email new leads derived from lists, referrals, and advertising programs.
• Follow up with leads who have been contacted in the past.
• Conduct initial qualification of leads based on brief phone discussion.
• Set appointments for Sales Managers or Sales Executives for follow up conversations for the ultimate goal of closing qualified leads.
• Use email to correspond with leads to follow up and/or to confirm appointments.
• Use SugarCRM to capture information regarding leads as well as facilitate lead flow to others in the area.
• Provide feedback to others in department related to information that prospects share that could be helpful in advertising/marketing as well as our overall programs.

• Excellent verbal and written communication.
• Professional demeanor and able to connect and make a good impression on the first call.
• Handle rejection well; move on to the next call quickly.
• Have self-confidence.
• Be a fast learner who can adapt to change.
• Be a competitive dialer who also has a team attitude.
• Two or more years of telemarketing and/or phone sales experience.
• Experience using a CRM or sales software.
• Basic knowledge of computer hardware products and services.

We offer a competitive benefits package including medical and dental coverage, generous holidays, paid vacation, annual bonuses, 401(k), and a smoke/vape/drug‑free work environment. All employees must pass a drug screen.

US citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor visas at this time. We are an equal‑opportunity employer. No employee or applicant will be discriminated against because of race, color, national origin, sex, religion, age, disability, veteran status or any other status protected by law.