General Sales Manager

General Sales Manager (Automotive) Job Summary

We are seeking an experienced and results-driven General Sales Manager to lead our automotive sales team and drive dealership performance. The ideal candidate is a proven leader with a strong track record in automotive sales management, team development, customer satisfaction, and profitability. This role is responsible for overseeing all aspects of the sales department, including new and pre-owned vehicle sales, sales processes, inventory management, performance coaching, and achieving revenue goals.

• Lead, motivate, and develop a high-performing sales team to achieve and exceed sales objectives.

• Manage daily operations of the sales department, ensuring efficiency and adherence to dealership standards.

• Recruit, train, mentor, and evaluate sales managers and sales consultants.

• Monitor sales performance metrics, establish goals, and implement strategies to maximize profitability.

• Collaborate with the Finance & Insurance (F&I) department to optimize customer experience and dealership revenue.

• Analyze market trends, competitor activity, and inventory levels to develop effective sales strategies.

• Ensure compliance with dealership policies, manufacturer requirements, and applicable regulations.

• Maintain high levels of customer satisfaction and address escalated customer concerns when necessary.

• Oversee inventory management and vehicle merchandising to support sales objectives.

• Conduct regular sales meetings, performance reviews, and training sessions.

• Develop and maintain relationships with customers, community partners, and manufacturer representatives.

• Forecast sales volumes and prepare reports for executive leadership.

• Minimum of 5 years of automotive sales management experience, with at least 2 years in a leadership role.

• Proven success in achieving sales targets and driving dealership profitability.

• Strong leadership, coaching, and team-building skills.

• Excellent communication, negotiation, and customer service abilities.

• Knowledge of automotive retail operations, CRM systems, desking tools, and dealership management software.

• Strong analytical and problem-solving skills.

• Valid driver's license and acceptable driving record.

• Bachelor's degree preferred but not required.

• Experience managing both new and used vehicle operations.

• Strong understanding of digital retailing and lead management processes.

• Ability to interpret financial statements and departmental KPIs.

• Experience with manufacturer programs and performance standards.

• Competitive base salary plus performance-based bonuses.

• Health, dental, and vision insurance.

• 401(k) options.

• Ongoing training and career development opportunities.

We are committed to providing exceptional customer experiences while fostering a culture of teamwork, accountability, and professional growth. If you are a driven automotive leader looking to take your career to the next level, we encourage you to apply.

Apply today and help lead our dealership to continued success.