Crisis Services Tech On Call

Overview

Do you want to make a difference in the lives of others? We are looking for new on-call team members to join us at our Crisis Recovery Center as Crisis Services Technicians. This is an exciting opportunity to be part of the expanding crisis services at the DuPage County Health Department.

Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Learn more about the Crisis Recovery Center at

• Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential.
• Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks.
• Assists with client medication observation in Crisis programming as needed.
• Performs tasks related to maintaining environmental standards in crisis programming.
• Assists in de-escalation of clients experiencing a mental health crisis through engagement with the client and coordination with team members providing clinical intervention.
• Completes required documentation within established time frames, through use of an Electronic Client Record.
• Participates in team meetings to assess clients’ progress.
• Participates in emergency response activities as assigned.

• Must possess a valid State of Illinois driver’s license and have a good driving record.
• New employees are required to attend paid on-site HR New Hire Orientation at our Central Public Health Center in Wheaton, generally daytime hours, for one week. Must have flexibility to work the day shift for two weeks of additional training on site at the CRC.
• Must be 21 years of age. Experience preferred, but not required.
• As part of the duties, the employee must be able to stand, walk, use hands to push and pull cleaning equipment, reach with hands and/or arms, climb ladders, crouch or stoop, and lift or move up to 10 pounds.

We offer a $2.00 per hour shift differential for our second shift and $2.50 for our overnight shift.

In this on-call position, you will be required to work at least three shifts per month, have evening and weekend availability, and work no more than 1000 hours per year.

Equal Opportunity Employer

DuPage County Health Department is an equal-opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.