Peer Support​/Engagement Specialist - On Call

Overview

Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for a new on‑call team member to join us working as a Peer Support/Engagement Specialist at the new DuPage Crisis Recovery Center.

Our new Crisis Recovery Center provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms or substance abuse withdrawal. Our team delivers top‑notch care with rapid response times.

On‑call position
, you will be required to work at least three (3) shifts per month, having evening and weekend availability, working no more than 1,000 hours per year. We offer a $2.00 per hour shift differential for our second shift and $2.50 for our overnight shift. We offer flexibility in scheduling your hours; our schedule is made one month in advance allowing you to sign up for shifts.

• Primary assignment is on the Substance Use Stabilization Unit, which includes Sobering Care and Withdrawal Management services for adults 18 and over.
• Establishing rapport, sharing experiences, and strengthening engagement with individuals in substance use crisis.
• Assisting in de‑escalation of clients experiencing a mental health crisis through engagement with clients and coordination with team members providing clinical intervention.
• Willing to self‑disclose personal lived experience in mental health or substance use recovery (or both) for the benefit of supporting the individuals receiving services.
• Role model positive recovery behaviors with clients in Crisis Programs.
• Provides skill building and case management to clients with high need.
• Maintaining required training, licensure and/or certification.
• Maintaining confidentiality of privileged information and adhering to client privacy laws.
• Demonstrating sensitivity and understanding of other ethnic groups and cultures.
• Adhering to department guidelines for attendance and punctuality.
• Completing required documentation within established time frames, through use of an Electronic Client Record.
• Participating in team meetings to assess clients’ progress.
• Participating in emergency response activities as assigned.

Two years of experience in the behavioral health field, including active participation in the recovery process; or an equivalent combination of training and experience. This role requires you to have a valid driver's license, along with your own personal vehicle that is reliable to drive while working in this role.

Position requires an individual with lived recovery experience and will need to obtain the Certified Recovery Support Specialist (CRSS) credential within one year of hire. The CRSS is a credential for those who provide mental health, substance use, or co‑occurring mental illness and substance use recovery support to others. A person with the CRSS credential uses unique insights gained through personal recovery experience.