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Help Desk Technician - Tier 1 IT Support
Job in
Wheaton, DuPage County, Illinois, 60189, USA
Listed on 2026-02-07
Listing for:
Advanced Intelligence Engineering LLC
Full Time
position Listed on 2026-02-07
Job specializations:
-
IT/Tech
IT Support, Desktop Support
Job Description & How to Apply Below
A managed services IT provider in Wheaton, IL, is looking for a full-time Support Technician to deliver first-tier technical support. Responsibilities include monitoring support tickets, troubleshooting desktops, and documenting procedures. The ideal candidate has 1-2 years of experience in desktop/network support and must possess excellent communication skills. Certifications such as Network+ or A+ are required within 180 days of hire.
The position includes health insurance, retirement benefits, and opportunities for advancement.
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