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IT Help Desk Technician — On-Call

Job in Wheaton, DuPage County, Illinois, 60189, USA
Listing for: Advanced Intelligence Engineering LLC
Per diem position
Listed on 2026-07-23
Job specializations:
  • IT/Tech
    IT Support, Desktop Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 42000 - 56000 USD Yearly USD 42000.00 56000.00 YEAR
Job Description & How to Apply Below
Position: IT Help Desk Technician — On-Call & Growth Opportunities

Advanced Intelligence Engineering LLC, a Wheaton, IL-based managed services IT provider, seeks a Help Desk Technician to deliver first-tier support by phone, email, remote access, and on-site visits to client sites around Chicago. You will triage tickets, resolve desktop issues, and assist in onboarding new clients with the engineering team.

The role requires 2+ years in desktop/network support, Windows 10/11 proficiency, and active pursuit of industry certs within 90 days.

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