Cashier, Retail

About the Company

Ace Retail Group (ARG) is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema’s Ace, Outer Banks Ace, Dennis Company, and Breed & Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG’s origins date back over a century and operates over 250 neighborhood stores located throughout the United States.

Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on our core values:
Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.

The Cashier is responsible for register transactions involving the sale and/or return of merchandise, providing excellent customer service, and maintaining a clean, welcoming environment.

• Project a positive representation of Westlake Ace Hardware and greet customers entering and throughout the store.
• Thank customers by name when possible and maintain a friendly, outgoing demeanor while interacting with customers and associates.
• Clear customer checkout lines quickly and efficiently.
• Answer and monitor all calls and pages promptly, courteously and effectively, and communicate any problem or issue that requires management assistance.
• Build product knowledge and assist customers with store layout and product location.
• Assist in pricing, stocking, marking and bagging of merchandise.
• Follow all cash register transaction procedures and balance the register drawer at the end of each shift.
• Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
• Participate in store and cashier meetings.
• Keep the front end, including checkout areas and entrance doors neat and clean at all times; face and dust front end.
• Assist with keeping impulse counters stocked and faced, rotate fresh merchandise as seasons change, and ensure fresh ads are stocked in shopping carts at all times.
• Ensure forms and supplies are stocked at all times and assist with decorating the front end according to the Store Support Center program.
• Call for cart pickups when necessary and inform management when merchandise returns need to be put away.
• Perform all other duties as assigned.

• Winning – In business, money is the score. To win, we must perform, compete, and have fun. At Ace, we win through people- our strength is being helpful.
• Excellence – Excellence honors God and inspires people. We aspire to be the best, to continuously improve and to inspire others by giving the team our very best.
• Love – Love the people, love the work and love the results.
• Integrity – For Ace to win, we need to be able to trust each other. Trust requires honesty, reliability, caring, high character and unquestioned ethics.
• Gratitude – We recognize that we are blessed to be in the business of serving others.
• Humility – We strive for greatness with a humble, modest and respectful attitude.
• Teamwork – We will fight the natural tendency for control and credit in favor of collaboration and mutual success, recognizing that together we are Ace.

• High School diploma or GED equivalent.
• Cashier experience preferred.
• Customer service experience preferred.
• Ability to stand, walk, lift (up to 25lbs) and climb.

$15.00-$16.00 per hour.

Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and the skills and talents of all people in the mutual benefit of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.

Full list of benefits and open positions: https://aceh