Case Manager Coordinator

Salary: $68,000.00 Annually
Location : 421 N. County Farm Road, Wheaton, IL
Job Type: Full-time
Job Number: 26-00070
Department: Community Services Department
Opening Date: 06/03/2026
Closing Date: 6/16/2026 11:59 PM Central
Hours: Monday-Friday 8:00 a.m.

-4:30 p.m., evening or weekend hours as required

POSITION SUMMARY

We are pleased to offer the opportunity to work as a Case Manager Coordinator within the DuPage County Department of Community Services. This position acts as a lead worker to employees engaged in providing professional assistance to County residents through the coordination of services.

This position is grant funded.

This position is eligible for our complete benefit package including medical, dental and vision insurance, flexible spending accounts, life insurance, pension, deferred compensation plan, tuition reimbursement, pre-paid legal and credit union. As a team member at DuPage County, you will also have access to time off with pay on Designated Holidays or holiday pay if required to work, Vacation time, Sick time and Paid Leave.

To learn more about the cost and coverage of the benefits plan, visit

For detailed information on paid time off, visit , Section 5
DuPage County is an equal opportunity employer

RESPONSIBILITIES

• Serves as a lead worker to employees and conducts client intake and assessment
• Trains and guides staff on the intake and eligibility and service delivery process
• Oversees case managers in prioritizing, decision-making, and completion of case load
• Instructs staff on grant and documentation requirements
• Delegates work and answers questions from staff
• Completes an assessment of the needs of clients
• Determines and approves eligibility and appropriateness of services, authorizes and tracks payments for programs
• Develops a comprehensive case plan for individual clients, which includes writing appropriate goals and means in which to obtain those goals to achieve a greater self-sufficiency
• Reviews and discusses plans and program options with clients
• Assists clients and families in decision-making process
• Discusses expectations with clients and families
• Provides direct assistance to individuals with varying backgrounds and problems
• Provides specific resource information to County residents and acts as an advocate when needed
• Promotes awareness of services
• Cooperates with other agencies in locating assistance for clients in areas where services are currently not provided
• May lead or attend committee meetings within the department or partnering groups and agencies
• Evaluates information and makes decisions within established policies and standards
• Provides in-home assistance to promote services
• Prepares statistical reports and other mandated paperwork

REQUIREMENTS INCLUDE
EDUCATION and/or EXPERIENCE
Completion of a Bachelor's degree in Human Services, Social Work or a related field, and three years of Social Service experience which include acting as a lead worker; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

CERTIFICATES, LICENSES, REGISTRATIONS
Must possess and maintain in good standing a valid Illinois driver's license.
Physical Requirements and Work Environment

PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Light Work:
Exerting up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Use of arm and /or leg controls requires exertion of forces greater than for sedentary work.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work will occur in an office and field environment. While performing the duties and responsibilities the employee maybe exposed to noxious odors, hoarding, unsanitary conditions, varying weather conditions, and other related conditions and situations.
DuPage County offers a complete benefit package to full-time employees including medical insurance, dental insurance, vision, flexible spending accounts, life insurance, pension, holidays, vacation, sick leave, deferred compensation plan, tuition reimbursement, pre-paid legal and credit union. Limited benefits are also offered for eligible part-time positions.

To learn more details, visit our
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