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Customer Experience Leader: Checkout & Team

Job in Wheaton, Montgomery County, Maryland, USA
Listing for: JCPenney
Full Time position
Listed on 2026-06-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Customer Experience Leader: Checkout & Team Growth

JCPenney is looking for a Customer Experience Supervisor in Wheaton, Maryland, to lead and engage associates while focusing on sales growth and exceptional customer service. In this role, you will coach staff, manage checkout experiences, and ensure compliance with training initiatives.

The ideal candidate should demonstrate strong leadership, a commitment to customer satisfaction, and the ability to drive results. A competitive benefits package is offered, including medical, dental, vision, and an associate discount.

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