Administrative Assistant: Efficient Support & Calendar Mastery

Job Summary

Responsible for performing administrative support duties within the assigned area. Responsibilities are specific to the organizational unit (i.e., region, district, department, plant, etc.).

Essential Job Functions & Tasks

• Major responsibilities:
  • Under immediate supervision, perform basic administrative duties.
  • Follow well-defined, standard procedures.
  • Prepare documents, reports, and spreadsheets as needed to support the business unit.
  • Maintain files and calendars as needed.
  • Utilize Microsoft Outlook, Excel, Word, PowerPoint, and other department software/systems.
• Communication and interpersonal skills:
  • Listen to and understand written and verbal instruction.
  • Communicate effectively with co-workers, other employees, and customers.
  • Work effectively and productively with others.
  • Actively help others with assignments as necessary to maintain department productivity.
• Customer focus:
  • Answer customer questions and refer questions to others as needed.
  • Actively learn the function of the department to assist customers more effectively.
  • Exhibit concern and sensitivity to others.
• Problem solving and initiative:
  • Apply basic education and training to job responsibilities and assignments.
  • Ask questions when unsure of how to handle an assignment.
  • Demonstrate initiative to handle assignments beyond the routine.

Education

• High school diploma or GED.

Work Experience

• One (1) year of administrative work experience.
• Demonstrated computer proficiency, including the use of Microsoft Office products.
• Ability to organize data and processes and communicate effectively, both orally and in writing.
• Good analytical and problem‑solving skills.

Preferred Experience

• Experience with Accounts Payable (AP) and Accounts Receivable (AR) is preferred.

Standard base pay is:

• Administrative Assistant Associate: $18.87 – $23.59 /hr.
• Administrative Assistant: $22.14 – $27.67 /hr.

In addition to competitive compensation, AEP offers a unique comprehensive benefits package that supports and enhances employee well‑being.

AEP is more than an energy company; we are a team committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities.

Variable physical demand: mainly sedentary work with occasional lifting of up to 10 pounds. Walking or standing for brief periods of time may be required.

American Electric Power (AEP) provides Equal Employment Opportunity in all respects of the employer‑employee relationship. This includes recruitment, hiring, promotion, benefits, and all other conditions of employment. Discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by law is strictly prohibited.