Presentations Associate

9:30p - 8:00a Tuesday - Friday Hybrid (in-office Thursdays, remote remaining days) (
* denotes an “essential function”)

• Utilize appropriate logs and/or tracking software for all presentation work
• Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
• Perform work in presentation design, including, but not limited to creating pitch books and materials, creating, editing, and error correcting multiple document types to support the client’s brand; intake and workflow coordination functions, as needed
• Use established procedures, standards and formats to edit, proof, create, or otherwise complete presentation requests to client satisfaction
• Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
• Communicate with team members, lead, supervisor or client on job or deadline concerns
• Meet contracted deadlines for service delivery to our clients
• Troubleshoot basic software or hardware problems
• Help to foster a proactive environment of continuous service enhancement and relationship building with the client
• Perform Quality Assurance on own work and/or work of others, as requested
• Adhere to Williams Lea Tag policies, in addition to client policies
• Use equipment and supplies in a cost efficient manner

High school diploma or equivalent.

• Minimum (1) year presentations experience preferably in a legal, banking or large corporate environment
• Skilled in the use MS Office software (Excel, PowerPoint, Visio as examples); strong keyboarding and typing skills
• Familiar with other software programs for editing and/or creating documents; specifically, Adobe PDF & Creative Suite (Illustrator, Photoshop as examples)
• Strong attention to detail; able to work on multiple projects simultaneously
• Apply intermediate requisite knowledge of appropriate grammar, spelling, composition to work requests
• Good organizational skills
• Capability to meet deadlines and complete all projects in a timely manner
• Ability to handle sensitive and/or confidential documents and information
• Exercise good judgment to make decisions that conform to business needs and policy
• Good problem solving skills, with the ability and understanding of when to elevate a problem to a supervisory level
• Maintain professional composure when working with immediate deadlines
• Work both independently and collaboratively as part of a team
• Work in a fast paced environment
• Communicate professionally both verbally and in writing
• Self‑motivated with a positive attitude
• Proven customer service skills are required in order to create, maintain and enhance customer relationships

$18/hour + differential

Longevity driven by innovation. In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years. Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments. We’re always progressing. Connecting technology with expertise and strong processes to transform support services.

As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.