Front Desk Clerk, Wheeling Casino

The Opportunity

Delaware North Gaming is hiring full-time and part-time Front Desk Clerks to join our team at Wheeling Island Casino in Wheeling, West Virginia. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key.

$13.50 - $21.50 / hour

Information on our comprehensive benefits package can be found at

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

• Health, dental, and vision insurance
• 401(k) with company match
• Paid vacation days and holidays
• Paid parental bonding leave
• Employee assistance program
• Tuition and/or professional certification reimbursement

• Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
• Manage cash and credit card transactions while keeping accurate paperwork

• Good interpersonal communication skills in person and by phone, and previous customer service experience are beneficial
• Ability to multitask, function professionally under pressure from guests and supervisors
• No high school diploma or GED required

• Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts

• Days:
  Evenings
• Overnight:
  Holidays as needed
• Weekends:
  Every weekend
• Shift length: 8 hour shift; OT as needed

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.