More jobs:
Shift supervisor, Customer Service/HelpDesk
Job in
Wheeling, Ohio County, West Virginia, 26003, USA
Listed on 2026-06-18
Listing for:
Jobs for Humanity
Full Time
position Listed on 2026-06-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Retail
Customer Service Rep
Job Description & How to Apply Below
Position Summary
A Shift Supervisor is a key leader supporting the Management team in driving store execution and performance while building consumer loyalty through a focus on excellent customer service.the Shift Supervisor ensures that operations run smoothly and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions- Work effectively with management
- Supervise direct and following up of all activities
- Effectively communicate information from management
- Assist customers with their questions, problems and complaints
- Promote customer service culture. (Greet, offer help, and thank)
- Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all customers
- Maintain customer/patient confidentiality
- Deductive reasoning ability, analytical skills and computer skills.
- Advanced communication skills and supervision skills
- Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
- Must be resident of the US
High School diploma or equivalent preferred but not required.
All your information will be kept confidential according to EEO guidelines.
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