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Health Plan ESR: Complex Claims & Member

Job in Wheeling, Ohio County, West Virginia, 26003, USA
Listing for: The Health Plan of West Virginia Inc
Full Time position
Listed on 2026-07-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 35000 - 50000 USD Yearly USD 35000.00 50000.00 YEAR
Job Description & How to Apply Below
Position: Health Plan ESR: Complex Claims & Member Support

The Health Plan of West Virginia Inc is seeking an Employer Service Representative to join their Customer Service Department. This full-time position in Wheeling involves handling complex phone and written inquiries from various stakeholders and resolving escalated issues with claims, network relations, and membership.

The ideal candidate should possess strong communication skills, be detail-oriented, and have proficiency with Microsoft Office. A high school diploma is required; a bachelor’s degree is preferred.

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